Privacy Policy
Last Updated: November 24, 2024
Overview
Welcome to DigitalPadhai. We respect your privacy and are committed to protecting your personal data.
Information We Collect
Personal Information
- Name and contact details
- Email address
- Profile information
- Payment information
- Course progress and completion data
- Device and browser information
Usage Data
- Login history
- Course interaction data
- Time spent on platform
- Features used
- Performance in assessments
How We Use Your Information
Essential Uses
- Provide access to courses
- Process payments
- Track course progress
- Send important notifications
- Provide customer support
Platform Improvement
- Analyze usage patterns
- Improve user experience
- Enhance course content
- Fix technical issues
Data Protection
Security Measures
- Secure data storage
- Encrypted transactions
- Regular security updates
- Limited staff access
Data Retention
- Account data kept while active
- Course access records maintained
- Inactive accounts archived after 2 years
- Payment records as per legal requirements
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data
- Withdraw consent
Third-Party Services
We use trusted third-party services for:
- Payment processing
- Video hosting
- Analytics
- Email communications
Cookie Usage
See our separate Cookie Policy for details about how we use cookies.
Updates to Policy
We may update this policy periodically. Users will be notified of significant changes.
Contact Us
For privacy concerns:
Email: [email protected]
Hours: Sun-Fri, 10 AM - 6 PM NPT
