Refund Policy
Last Updated: November 24, 2024
Our Guarantee
At DigitalPadhai, we stand behind our courses with a 7-day money-back guarantee. We want you to be completely satisfied with your learning experience.
Refund Terms
7-Day Guarantee
- Full refund available within 7 days of purchase
- No questions asked
- 100% money back guaranteed
- Course access will be revoked upon refund
Eligibility Criteria
To be eligible for a refund:
- Request must be within 7 days of purchase
- Course completion must be less than 30%
- Account must be in good standing
Refund Process
- Submit refund request via support email
- Include order number and reason (optional)
- Receive confirmation within 24 hours
- Refund processed within 5-7 business days
Payment Method Returns
- Original payment method will be refunded
- Bank transfers: 5-7 business days
- E-wallets: 2-3 business days
- Credit/Debit cards: 5-7 business days
Exceptions
Refunds will not be provided if:
- 7-day period has expired
- Course is more than 30% complete
- Account has violated terms of service
- Special promotional courses (marked as non-refundable)
How to Request a Refund
Email: [email protected]
Subject line: "Refund Request - [Order Number]"
Include:
- Your full name
- Course name
- Purchase date
- Reason for refund (optional)
